Who is qualified to use these machines?
There is no credential required. Anyone who completes a course that teaches them how to do it—the American Heart Association offers courses—is qualified to use the AED. All of the AHA courses currently that are geared towards CPR include a section on automated external defibrillators.
Is there any way to actually harm somebody with one of these machines?
There's a theoretical risk. But there's good data that the machines are extremely accurate at identifying shockable rhythms, and there have been no reported adverse events from the use of the AEDs.
Now, remember, most of the information that we have is coming from the use of AEDs by trained providers—like policemen, security guards, flight attendants, doctors, nurses, or respiratory therapists. But there are additional studies and developing information suggesting that even without training, there is the potential to save a life. But at this early stage, there is not enough data to recommend that AEDs be used by people who are not yet trained in their use.